We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://catolox.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I have been seeking a new scent of deodorant, and got it in my head that I wanted lime. I looked in stores to no avail. So I searched Amazon, and found this. One of my favorite drinks is a coconut-lime daquiri, which smells amazing, so I figured this would as well. I was not wrong! This is hands-down the best scent I have ever smelled...or smelt for that matter! I was a bit apprehensive about the price, but with each pit requiring only two sprays per use for a whole day; it's only down to just below the top of the label after almost two weeks.
I love this stuff! I have held off a bit so I could run this stuff through the paces. I have to say that it's pretty darn nice! For me, a real man who wears work boots to actually work in them and not curl my mustache in front of other dudes, this stuff held up pretty darn good! For hard days I still go with stick deodorant but when I am hitting the town with my ladies, I travel with a flock on blind Nuns, I break out the Zeus deodorant and get myself smelling right!
I love Zeus''s products so much their smells and textures really work and their service is really commendable! My initial bottle had been dented along with its original box which had also been re taped, but They replaced the bottle for bottle for me which came rather promptly might I also add. I am very happy with the purchase and interaction. THANK YOU SO MUCH!
I use this after working out during the middle of the day works really well Scent is awesome not too strong. Not sure if it would last all day though I sweat a lot and I don’t use it that way.
Its smells good, though a bit unorthodox. No skin irritation so far, which is my problem with all chemical deodorants. Since Burt’s bees stopped making their spray deodorant, this is the first one I’ve found that smells good and doesn’t seem to irritate my skin.
These are high quality products. I really like the lime verbena scent as it is lighter and fresher that some of the other products I have tried. I had a question and they responded promptly and I am totally satisfied. I will purchase again!!
Love the smell, it’s all natural and it doesn’t last long on so you have to re-apply but I would definitely re-buy.