We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This necklace is very simple in its style, though really, really good value for the money and it sits very well around my neck, extremely comfortable. A really spot on length for a cross necklace too. I recommend the necklace itself! I wear it loads.
Bought this for my husband. Having stainless steel jewellery before for myself I got this to replace his silver cross and chain which was always needed cleaning. He's had it about 9 months now and looks as good as the day l have it to him.
My autistic teen absolutely loves his necklace he got for his birthday, he carries the cross and his father's wedding ring on it (his dad passed away) very sturdy and great value.
I bought this for a blind friend who has enough sight to manage to see simple objects and he was delighted. Well worth the money.
I was pleasantly surprised with this cross and chain, it is of a very good quality, and the cross was bigger than expected, so far it is a great buy, and worth the money.
Got this for my boy. He loves it
Lovley chain and pedant bought for my teanager for Christmas. He loves it and looks more expensive than it was.
Look nice and good quality, I take it for a friend and he is very happy with
Was long and had the thickness lovely pressent
Look real ! Hope have long life and don’t get damage quickly
Prompt delivery great for the price.
Perfect Birthday present came boxed and presented well
Son was very happy with this.
Perfect just as described good value for money
I didn't expect much when ordering this, but honestly the quality is very high for the price.
Cheap and cheerful
Very nice , brother likes it very much thank you
Son happy with it so I am happy with it!
All stainless, well worth the money
Very pleased with good quality product.