We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It was beautifully made, good quality and perfect size, and they are about the same size as my samurai katana, they just look perfect together. Thank you for the beautiful item, I am so glad I found them, and they are at a reasonable price as well. I like them very much.
Absolutely beautiful. Both my partner and I love them, and we get a lot of compliments on them. I've had no issues with my chain changing colors or breaking, and I've worn it every day.. Highly recommend it if you're considering it.
Got them for my sister and I. They are perfect. She wanted something that would lay flat under a shirt. The bow and arrow are exactly what we need and it is so dainty and light. The length of the chain for them is a really good size too.
This necklace is of great quality and looks very good when I wear it. I recently ordered some more as gifts.
It’s very pretty. I bought two and I can’t wait to give it to my significant other in the future!!!
This was just what I was looking for & the price was very reasonable. I also received it very promptly. But I expected the size of the arrow and bow would be bigger.
Super pretty. Comes in a cute little box. Highly recommended!!